Though he now lives in Florida, Paul Herdsman was born in Kingston, Jamaica where the business he co-founded, NICE Global, is based.
NICE Global is a near-shore business solutions company. Basically, they help other businesses provide services to customers through a variety of means, from consultation to operating certain customer service functions on a contract basis.
Herdsman is shared some of his Business Philosophies and Ideas that he sees as making NICE Global a success.
First you need happy employees. This happens when employees are valued, rewarded for hard work and made to feel like part of a family. Herdsman, a father of two himself, believes that a business works better when its employees feel like a family at work but also when they know that their work values their real family at home as well.
By investing appropriate, ongoing training into their employees NICE Global keeps them in step with new advances and policies in their field.
Taking his example from the first boss he had after college, Paul Herdsman believes that a boss should know all aspects of their business. By expanding this philosophy to the entire staff, he ensures that all employees know how every department works. This way the employees gain an appreciation for what happens all over the company.
You need to hire the right people, not just for the position they’re filling but for the environment they will be working in. It is important to find new employees who are qualified but that also will get along with the rest of the staff. Go To This Page for additional information.
You also need trustworthy employees. Background checks and interviews help with this. It is vital to ensure that you are turning over important aspects of your business to someone you trust.
With a philosophy that they are there to solve problems for their clients, NICE Global believes in a team that works well together because they want to. By providing services to service providers they streamline business procedures as much as possible for their clients and one of the best ways to do that is to put those practices in place for themselves.
View reference article: http://weeklyopinion.com/2018/06/lessons-entrepreneur-paul-herdsman/